Get Planck

Frequently Asked Questions

Which email clients are supported?

Planck Starter includes Planck Secure Email for Outlook and Planck Secure File for Windows. The plugin works regardless of your email provider, as long as it is supported by Outlook.

Planck is available on other platforms, such as MacOSX, iOS, Android, web, and more. Reach out to receive your copy.

How can I test the plugin?

If your peers do not use Planck, the easiest way is to share this page with them so they can download it and communicate with you: https://www.planck.security/get-started.

Alternatively, you can communicate with contacts who are using a compatible PGP or S/MIME client. In this case, Planck's most advanced functionality will not be available to them.

Will I be able to use my email with everyone?

Yes, your email will work exactly like it does now. You will be able to keep communicating with all your contacts.

Will any data leave my device?

Unlike other solutions, Planck's encryption is truly end-to-end. No personal or confidential data are collected, even to secure your communication.

The software only contacts our servers to transmit anonymous usage statistics, which helps us improve the product.

Can I fully uninstall Planck?

A clean uninstall is possible on all platforms. Simply remove the mobile app or uninstall the plugin through Windows Add or Remove Programs. No data will be retained apart from your encryption keys, which can be deleted following the instructions on our support portal.

Can I get support for Planck Starter?

Absolutely. We are happy to support your first steps with Planck. Visit https://support.planck.security to request assistance.